Request for return must be done within 10 days of receiving your hair extensions.
To make a request please email with your name, order number and reason for return or exchange of colour. We will respond to you within 1-2 business days with the return address. Please note that return shipping costs will be at your own expense as shipping on your original order is non-refundable.

Once we receive your return and accept the condition of the hair extensions your refund will be processed to your original payment method.

Please note that if your extensions are no longer in their original condition, due to hygiene reasons your request for return will be declined.   

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